General FAQ (Frequently Asked Questions)

Questions

• 1) Who is Canadian Diamond Traders?
  
  
• 2) Where do your diamonds come from?
  
  
• 3) How do I contact you?
  
  
• 4) Why choose us?
  
  
• 5) What is the DTP?
  
  
• 6) How do I join the DTP
  
  
• 7) How much does it cost to register?
  
  
• 8) How do I activate my account?
  
  
• 9) How Do I activate my account through my back office?
  
  
• 10) Where can I purchase my diamonds or diamond jewelry?
  
  
• 11) What are my payment options?
  
  
• 12) How do I earn money with the DTP?
  
  
• 13) How do I market this business?
  
  
• 14) Where can I find the marketing tools?
  
  
• 15) When do I get My Diamond?
  
  
• 16) How do I receive my marketing fees?

Technical

• 17) Why doesn’t your website work on my computer?
  
  
• 18) I have a dial up connection is there any quicker way to access my back office?

Answers

• 1) Who is Canadian Diamond Traders?
  
  Canadian Diamond Traders Inc. (CDT) is an international wholesaler of diamonds and diamond jewelry in the wholesale arena since 2003. Our clientele includes brokers, jewelers and the general public.
  
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• 2) Where do your diamonds come from?
  
  CDT’s diamonds are ethically acquired from the best mines and top suppliers all over the world and have been certified through the Kimberley Process Certification System. CDT’s diamonds are appraised by the top gemological laboratories in the world such as Gem Scan, EGL and GIA.
  
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• 3) How do I contact you?
  
  Our office hours are Monday to Friday, 9:00am to 5:00pm Eastern Standard Time.
  Email: Support@cdtforever.com
  Phone: 905.364.0558 or toll free 1.800. 692.0750
  
  In person at our brick and mortar office located at:
  6171 CONIN DRIVE
  1ST FLOOR
  MISSISSAUGA, ON
  L4V 1N8
  CANADA
  
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• 4) Why choose us?
  
  At CDT we carry the highest quality diamonds which are available to you at half the retail price through the dynamic Diamond Trading Program (DTP); so you can save money on high quality diamonds and earn an additional income through the DTP.
  
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• 5) What is the DTP?
  
  CDT has developed the Diamond Trading Program which is designed to sell high quality diamonds at wholesale prices, while at the same time providing an opportunity for Independent Diamond Traders (IDTs) to make money by becoming part of our marketing force and marketing our diamonds.
  
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• 6) How do I join the DTP
  
  Visit our website www.cdtforever.com/dtp click on the ‘Enter’ button at the bottom center of the screen, then click the ‘Enter’ button on the new screen that pops up. Fill out all the required fields (marked with a *), read and agree to the IDT Agreement, then click ‘Register’. You are now entitled to the great savings that CDT has to offer! You can refer to the Tutorial help section for further guidance.
  
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• 7) How much does it cost to register?
  
  It is Free to join the DTP; all you have to do is register to become an Independent Diamond Trader (IDT).
  
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• 8) How do I activate my account?
  
  If you have generated the correct amount of diamond sales your account can be activated.
  
  Sales can be generated by doing the following:
  • Make a personal sale using the Plus Purchase for your own diamonds, Feeder Plus purchase $300 receive a Diamond appraised at minimum $400 and activated in the Feeder Program, or DTP Plus purchase of  $1000 and receive a Diamond appraised minimum $2000 to be activated in the Main DTP.
    
    
  • Make a personal sale using the diamond deposit of $120 to be activated in the Feeder or a deposit of $520 to be activated in the Main DTP.
    
    
  • Help someone who is interested in purchasing a diamond from CDT; by generating a minimum of $1000 in retail sales or a minimum of $2000 in wholesale sales then you will be able to activate an account in the DTP.

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• 9) How Do I activate my account through my back office?
  
  After generating required sales you will be issued a coupon in your coupon manager to activate an account of your choosing. Select your DTP Account by double-clicking it, select the coupon, which you wish to use to activate the account, confirm all your information and click the ‘Activate’ button. Click HERE for a Tutorial.
  
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• 10) Where can I purchase my diamonds or diamond jewelry?
  
  Go to our CDT Store (www.cdtforever.com/store) and select ‘Diamonds’ from the Product Category drop-down menu. Search for the product you wish to purchase using the search criteria, add it to your shopping cart, and then click ‘Check Out’. Just follow the instructions from there. Click HERE for Tutorial.
  
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• 11) What are my payment options?
  
  All available payment options can be found HERE.
  
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• 12) How do I earn money with the DTP?
  
  You earn money in the DTP by marketing CDT’s diamonds thus generating diamond sales for CDT; by successfully generating diamond sales for CDT you will be paid a marketing fee upon cycling out.
  
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• 13) How do I market this business?
  
  You can market CDT and the DTP anyway you see fit as long as you do it legally within your jurisdiction; Check out the Marketing section and use the tools provided to you for FREE to maximize your potential for success.
  
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• 14) Where can I find the marketing tools?
  
  Downloads section
  Marketing link
  Tutorials
  
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• 15) When do I get My Diamond?
  
  You will receive your diamond when the full purchase balance is paid; you can receive your diamond or diamond jewelry immediately by going with a Plus Purchase.
  
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• 16) How do I receive my marketing fees?
  
  Marketing fees can be paid by check if you live in North America, otherwise you will receive an electron debit card such as ePassporte, which your funds will be loaded onto. 
  
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Technical

• 17) Why doesn’t your website work on my computer?
  
  Please make sure you have Adobe Flash Player installed. You can find it by clicking HERE. If you are still experiencing any problems, feel free to contact customer support by phone at 905.364.0558 or send an email to support@cdtforever.com.
  
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• 18) I have a dial up connection is there any quicker way to access the CDT Store?
  
  Yes. You can download a stand-alone version of the program in HTML format by clicking HERE.
  
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